Shipping

We work every day to ensure that you receive your order as quickly as possible.

Items in stock

Items available in stock are normally dispatched within 1 business day after payment confirmation, with estimated delivery within 2 to 3 business days for mainland Portugal.

Items available to order

Some products may need to be ordered from the manufacturer. In these cases, the delivery time varies depending on the brand and the supplier’s availability.

Whenever the expected delivery time is longer than usual, we will inform the customer shortly after receiving the order.

Shipping costs

Shipping costs are calculated automatically during the checkout process and shown before the order is confirmed.

Exchanges and Returns

We want you to shop with complete confidence.

If you are not satisfied with your purchase, you may request a return within 14 days of receiving the order, in accordance with the applicable legislation.

For the return to be accepted, the item must:

• Show no signs of use;
• Retain its original tags;
• Be returned in its original packaging and in perfect condition.

Once the item has been received and inspected, we will issue the refund using the same payment method used for the purchase.

Items Excluded from Returns

The following items cannot be returned:

• Personalised items or items made to order;
• Products showing signs of use;
• Products without their original packaging or tags.

Faulty or Damaged Items

If you receive an item that is damaged or has a manufacturing defect, please contact us within a maximum of 48 hours after receiving the order.

Our team will assess the situation and provide the most appropriate solution as quickly as possible.

Need Help?

Our team is available to help you choose the most suitable equipment and answer any questions related to your order.

📧 encomendas@companhianautica.com
📞 21 801 4694

Because everything is decided before the water.